Privacy policy

Privacy Policy – Carvernology

This Privacy Policy explains how Carvernology (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).

By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device. This may include:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Websites or search terms that referred you to our site

  • Information about how you interact with the website

We refer to this information as “Device Information.”

Technologies We Use

We collect Device Information using several technologies, including:

Cookies
Cookies are small data files placed on your device that often include a unique anonymous identifier. Cookies help improve your browsing experience and allow our website to function properly.

To learn more about cookies and how to disable them, visit:
http://www.allaboutcookies.org

Log Files
Log files track activity on the website and collect data such as:

  • IP address

  • Browser type

  • Internet service provider

  • Referring and exit pages

  • Date and time stamps

Web Beacons, Tags, and Pixels
These are electronic tools used to record how visitors browse the website and interact with pages or advertisements.

Order Information

When you place an order or attempt to make a purchase through our website, we collect certain personal details from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (such as credit card details)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the information we collect to provide and improve our services.

Order Information is used to:

  • Process and fulfil orders placed through our website

  • Arrange shipping and delivery

  • Process payments securely

  • Send invoices and order confirmations

  • Communicate with customers regarding their orders

  • Screen orders for potential fraud or risk

  • Provide marketing communications or product updates (when you have agreed to receive them)

Device Information is used to:

  • Detect potential fraud and security risks (especially through IP address monitoring)

  • Improve and optimise our website

  • Analyse how customers browse and interact with the website

  • Measure the performance of marketing and advertising campaigns

Sharing Your Personal Information

We may share your personal information with trusted third parties to help operate our business and provide services to you.

For example:

Shopify
Our online store is hosted on Shopify. Shopify processes certain information in order to operate our e-commerce platform.

You can read Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy

Google Analytics
We use Google Analytics to understand how visitors interact with our website and to improve our services.

Learn more about how Google uses your information:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share personal information when necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our legal rights or prevent fraud

Behavioural Advertising

We may use your personal information to deliver targeted advertisements and marketing communications that may be relevant to your interests.

To learn more about how targeted advertising works, visit the Network Advertising Initiative:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the following services:

Facebook Ads
https://www.facebook.com/settings/?tab=ads

Google Ads
https://www.google.com/settings/ads

Microsoft / Bing Ads
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of certain advertising networks here:

http://optout.aboutads.info

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Currently, our website does not modify its data collection practices in response to Do Not Track signals.

Your Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include:

  • Requesting access to the personal data we hold about you

  • Requesting corrections to inaccurate information

  • Requesting deletion of your personal information

If you would like to exercise any of these rights, please contact us using the contact details provided below.

Data Retention

When you place an order through our website, we will retain your Order Information for our records unless and until you request that we delete this information, unless we are legally required to retain it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, operational needs, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy, would like more information about our data practices, or wish to make a complaint, please contact us:

Email: support@carvernology.com

Business Name: Carvernology